CRM Services

CRM stands for Customer Relationship Management. As the central goal of every business is to serve its customers, Customer Relationship Management (CRM) in recent times has emerged as a way of using technology to do just that. Using CRM, businesses can learn more about customer needs and behaviors in order to develop stronger relationships with them and also to formulate strategies to optimize communication and mould the business around their needs
If you are looking for such an exercise, Pegasys has custom solutions just for the purpose. We are partnered with ZOHO which is one of the leading providers of on-demand CRM Software all over the world. We help companies decide on the right on-demand CRM solutions and services, helping companies increase profitability by improving customer value and reducing operating costs. Pegasys can help you streamline your customer service processes to ensure consistently high service levels, quick response times, accountability and problem resolution.
In the last few years, the market for on-demand CRM has soared particularly among small and mid-sized companies, largely because of fears about the expense, duration and complexity of large-scale on-premise CRM implementations. And indeed, on-demand CRM is often a good choice for companies looking to implement standard CRM processes and are able to use out-of-the-box features, with little or no internal IT support, and don’t require complex or real-time integration with back office systems. With all these occurrences in the CRM market, Pegasys has grown into a full-fledged on-demand CRM services provider which helps companies not only decide on the right provider but also does deliver implementation, consulting, data migration, cleansing, training and integration services.